International Shipping & Ordering Policy
International Shipping
At KEIYURA, we’re excited to bring our products to customers worldwide with reliable international shipping. We are committed to ensuring a smooth, secure, and timely delivery of your order, no matter where you are.
Shipping Destinations
To accommodate our global customer base, we accept a variety of international currencies, including USD (United States Dollar), EUR (Euro), GBP (British Pound), AUD (Australian Dollar), and CAD (Canadian Dollar), among others. Please note, we are not currently accepting payments from Pakistan, Bangladesh, and China.
Supported Currencies
To accommodate our global customer base, we accept a variety of international currencies, including USD (United States Dollar), EUR (Euro), GBP (British Pound), AUD (Australian Dollar), and CAD (Canadian Dollar), among others. Please note, we are not currently accepting payments from Pakistan, Bangladesh, and China.
Shipping Timeframes
International orders typically arrive within 7-21 business days, depending on the destination. Once your order is processed, you’ll receive tracking details to monitor your shipment’s progress.
Shipping Cost
We offer a flat rate of INR 2800 for international shipping. This rate will be added to your order total at checkout.
Shipping Partner
For all international shipments, we have partnered with Shiprocket International Shipping services, which collaborates with reputable logistics providers such as DHL, FedEx, and Aramex International. This ensures that your handcrafted artisanal jewelry is in safe hands and reaches you reliably and on time. With Shiprocket as our international shipping partner, we are committed to providing a smooth and secure delivery experience for our customers worldwide.
Customs & Duties
Please be aware that customs fees, import duties, or taxes may apply depending on your country’s regulations. These charges are the responsibility of the recipient and are not included in the purchase price or shipping cost.
Order Tracking
For complete peace of mind, all international orders are provided with tracking. Simply use the tracking number shared in your shipping confirmation email to stay updated.
Return Policy
We do not have any return policy for International Orders. So International orders are non-refundable and all sales are final. By placing an order from us all international customers agree to these terms.
Customer Support
If you have any questions or concerns about your international order, our customer support team is here to assist. Please feel free to reach out for any information on your order’s status, shipping times, or any other queries.
Email at: hello@keiyura.com
Telephone: +91 9999982384 (Mon – Sat 10:00 AM to 6:00 PM IGST)
Whatsapp Number: +91 9999982384 (Mon – Sat 10:00 AM to 6:00 PM IGST)